Shipping & Delivery

Domestic shipping can take up to 7 business days, barring any shipping delays.

Foreign shipping could take up to 14 business days, barring any shipping/customs delays.

Shipping times are suggested windows. Please reference your tracking number for up-to-date lead time.

If your order hasn't arrived after two weeks, please contact us.

Shipping rates can vary depending on your region and are calculated at checkout.

For more details, please reference out Shipping Policy.

Yes, we offer free shipping for orders $100+.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders. Shipping rates may vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please contact us for more details.

Returns & Refunds

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for return shipping costs.

Any returns must be in the original packaging with proof of purchase.


Please enquire for more information about our Refund policy.

A refund request can be submitted within 30 days after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Warranty

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 30 days after your purchase of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Payments can also be tendered from your phone wallet such as Apple pay and Google Pay.

Customer Care

Products are stocked up on a regular basis.

If a product you want is out of stock, please contact us with the product you are looking for in the subject line here. We will send you a notification when they are back in stock.

For any questions not listed, please contact us for 24/7 support here.